A: The is no charge to the customer for porting.
FAQs > Mobile Number Portability (MNP)
A: The confirmation SMS is free.
A: Unused credit balances on prepaid accountswill be lost when a porting request iscompleted.
A: The Porting SMS Authorisation Number is9PORT (97678).
A: They recieve SMS messages from theClearing House.
A: The port is rejected and the customer is liableto pay the old service provider anyoutstanding bills after which a brand newporting request can be raised.
A: No—a customer cannot port if their numberis barred or suspended.
A: No—the customer cannot port if they haveunpaid billed invoice.
A: No—they should contact their old serviceprovider.