Always Superfast 4GLTE.
All The Time.
All Our Plans.
That's the bmobile guarantee
Plans & Prices
Prepaid
Made Easy
All our prepaid plans include unlimited bmobile calls, unlimited text messages anywhere in the world and free access to popular news websites.
FREE Facebook Messenger, WhatsApp & iMessage messaging
Use your Anywhere Minutes to call ALL other local networks, plus USA, UK, Canada, Ireland, Hong Kong, China and India.
Postpaid Convenience
All our postpaid plans include unlimited bmobile calls, unlimited text messages anywhere in the world and free access to popular news websites.
FREE Facebook Messenger, WhatsApp & iMessage messaging
Use your Anywhere Minutes to call ALL other local networks, plus USA, UK, Canada, Ireland, Hong Kong, China and India.
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- Prepaid
-
Prepaid
Made EasyAll our prepaid plans include unlimited bmobile calls, unlimited text messages anywhere in the world and free access to popular news websites.
FREE Facebook Messenger, WhatsApp & iMessage messaging
Use your Anywhere Minutes to call ALL other local networks, plus USA, UK, Canada, Ireland, Hong Kong, China and India.
- Postpaid
-
Postpaid Convenience
All our postpaid plans include unlimited bmobile calls, unlimited text messages anywhere in the world and free access to popular news websites.
FREE Facebook Messenger, WhatsApp & iMessage messaging
Use your Anywhere Minutes to call ALL other local networks, plus USA, UK, Canada, Ireland, Hong Kong, China and India.
Ready to sign up?
- Shared
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A Few Extras To Help You Make
The Most Of Your bmobile Service
Call Me
Low on credit? Send a free message to have a friend call you.
Credit Me
Need credit fast? Get credit from a friend. Free to request.
Bligh
Borrow $10 from us. Pay back at your next Top Up.
Roaming Data
Exploring the Rest of the World? Get a Data Plan when roaming.
Intl Minutes
See International Calling rates to connect with the world.
Local Minutes
& Data
Local Minutes and Data plans for your every need.
Introducing My bmobile App
Pay bills or Top Up any bmobile prepaid phone wherever and whenever. Download today.
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App Store and the Apple logo are trademarks of Apple Inc.
Switching to T&T’s best value network is easy
FREE 30-DAY
NO-STRINGS TRIAL
FREE 25GB
4G LTE DATA
FREE Whatsapp
Messaging
FREE Text
Messaging
FREE 1GB
Roaming Data
FREE News
Website Access
FREE
Unlimited Talk
If after 30 days you’re not 100% satisfied, we’ll switch you back to your old network right away, no questions asked. We won’t make you wait 6 months like the other network. But we think you’re going to love it!
International Calling & Roaming
Stay connected to friends and loved ones abroad, or to those at home when you’re travelling. Browse our rates, tip and money-saving bundles to help you manage costs. All of our voice and data Add-Ons (for both local or overseas use) can be easily purchased via your mobile. Just dial *123#
Calling Abroad
From Home
Rates & Bundles
Voice & Data
Roaming Bundles
Manage Your Costs
Our Roaming
Partners Worldwide
Rates & Bundles
Know Before
You Go
Handy Tips and Advice
Frequently Asked Questions
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1) How can I become a bmobile customer and keep my number?
You can keep your mobile number when changing from another operator to bmobile using Mobile Number Portability
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7) How much does it cost to change to bmobile?
Porting to Bmobile is FREE.
You will receive a FREE bmobile
LTE sim card. -
3) What do I need to bring my number to bmobile?
If you are a prepaid customer with your current provider:
- One (1) form of identification (Electoral ID, Passport or Driver’s Permit)
If you are a Postpaid customer with your current provider:
- One (1) form of identification (Electoral ID, Passport or Driver’s Permit)
- Proof of Address (No older than 3 Months)
- Copy of most recent bill from current service provider and proof of payment in full.
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4) What do I need to bring my number to bmobile?
- You will need to complete the Porting Authorization Form either at a bmobile store or online https://bmobile.co.tt/postpaid-port-in/
- When the application verification process is complete you will receive your SIM package
- Next, Text “PORT” to “9PORT” (97678) from your old SIM card
Once the port is completed you will receive a notification on the old SIM card to switch to the new bmobile SIM card
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5) Can I keep my handset?
Yes, you can if your handset is LTE ready. All you need to do is change your Access Point Name (APN), which can be found in Settings: The new APN is “bmobile”.
You can visit any of our channel partners to upgrade to an LTE capable device of your choice.
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6) How long does the process take?
In most instances the process takes about 15 minutes. In some circumstances the process may take up to 72 hours.
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2) Do I get a discount off my Postpaid plan when I switch to bmobile?
Absolutely!
You get a 25% discount off any postpaid plan when you switch to bmobile.
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1) What is the launch date of bmobile’s Postpaid Plans?
bmobile introduces new Postpaid Plans on June 23 2020
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2) What do the Postpaid Plans offer?
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3) What’s included in these plans?
Service Description Unlimited bmobile Minutes Calls to any bmobile Fixed or Mobile number Data Stream, browse, post as you please anywhere in Trinidad & Tobago. Be guided by the bmobile Fair Usage Policy Anywhere Minutes Calls to ALL other local networks, plus selected international destinations: USA, UK, Canada, Ireland, Hong Kong, China and India.Calls to Special Numbers are not included in the plan. Roaming Data Stream, browse, post when you travel to US, UK, Canada, Guyana, Anguilla, Antigua and Barbuda, Barbados, British Virgin Islands, Cayman Islands, Dominica, Grenada, Jamaica, Montserrat, St. Kitts and Nevis, St. Lucia, St. Vincent and The Grenadines, Turks & CaicosBe guided by the bmobile Fair Usage Policy Text Messages Send a text message to anywhere in the world.Premium Text Messages (messages to/from short codes) are not included in the plan. Facebook Messaging and WhatsApp Messaging Facebook Text Messages and WhatsApp Text Messages only. Voice and Video calls are not included. News Websites www.guardian.co.tt www.trinidadexpress.com newsday.co.tt edition.cnn.com www.bbc.com -
4) If Anywhere minutes are depleted, can I continue to make local calls?
Yes. You will can make calls. There will be charged at $0.65 per minute.
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5) If Anywhere minutes are depleted, can I continue to make international calls to the listed destinations?
Yes. You can make calls to the listed destinations. Standard International rates apply to calls to these destinations.
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6) Can I make calls to other international destinations?
Yes. You can call anywhere in the world. Standard International rates apply for calls to all other international destinations.
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7) Can I use Facebook or WhatsApp messages when I travel?
Yes. You can send messages using these apps FREE when you travel to the following destinations:
US, UK, Canada, Guyana, Anguilla, Antigua and Barbuda, Barbados, British Virgin Islands, Cayman Islands, Dominica, Grenada, Jamaica, Montserrat, St. Kitts and Nevis, St. Lucia, St. Vincent and The Grenadines, Turks & Caicos.
Voice and Video calls are not included.
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8) Can I make calls when I travel abroad?
Yes. You can make calls when you travel. The standard per minute rate in the roaming destination will apply. Alternatively, you can purchase a roaming plan dial *123#. See our roaming plans and rates.
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9) When I travel, can I use data if my roaming bundle is depleted?
Yes. If your roaming data bundle is depleted, you will receive a notification advising you of this. If you continue to use data while you’re abroad, standard international roaming rates will apply. See our international roaming rates here
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10) If I need more minutes to other local or international destinations, what can I do?
For additional minutes to other local networks or international destinations, you can purchase a bmobile Add-On. Dial *123# from your mobile phone and select Get Voice Add-Ons.
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11) How can I sign up for any of these plans if I am already a bmobile Postpaid customer?
As an existing customer, you can contact 824 8788 or visit any of our conveniently located channel partners to switch to these Postpaid Plans
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12) Is there a minimum service period with these plans?
Yes. When you sign up as a new customer, you will agree to a minimum service period of 24 months.
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13) If I am bringing my number from another network, will I receive any bonus?
Yes. You receive 25% off your plan fee for six months when you bring your number from another network.
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14) How can I sign up for any of these plans if I am not a bmobile Postpaid customer?
To get any of these plans you can
- Sign up online. Once you’ve completed the form, you will be contacted with the option to come in to the store or have your items delivered to you if necessary.
- Visit any of our conveniently located Channel Partners
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1) How do I purchase a plan?
Simply follow the steps below to purchase the plan:
- Dial *123# from your handset
- Choose the “Special Promotions” option from the Menu
- Choose a plan from the options listed.
These plans can also be purchased at our online portal – www.bmobiletopup.com
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2) How will I know that I have successfully added a plan to my account?
When you purchase a new prepaid plan, you will receive a text message confirming your plan purchase.
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3) Can I purchase more than one plan, at the same time?
Yes, you can purchase more than one plan, at the same time. Simply dial *123# to purchase any prepaid plan.
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4) If I buy multiple plans on my account, which one will be used up first?
The plan usage priority will be based on expiry date. For example, if you purchase a 7 day plan plan and a 30 day plan, the 7 day plan will be used up first, followed by the month plan.
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5) Can I still buy other prepaid plans or participate in other promotions, while I have one of these plans?
Yes, you can buy other prepaid plans or qualify for any active prepaid promotions, as required.
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6) Where can I call with these plans?
- The Unlimited bmobile calls included in the plan can be used to call any bmobile number, except for premium numbers which will incur a charge.
- Anywhere minutes can be used to call Digicel, Flow, Lisa Communications and Open Telecom, except for calls to premium numbers which will incur a charge.
- Anywhere minutes can also be used to call USA, UK, Canada, Hong Kong, Ireland, China and India.
- Note, premium numbers usually begin with 976 and are charged at rates specified by service provider. An example would be the 976-6000 used for Play Whe Picks.
Pay as You Go rates will apply for any usage outside of the stated terms and conditions. Please visit our Prepaid page – Prepaid Rates for more information.
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7) How can I use the text messages in this plan?
You can send text messages to any local or international mobile number. Texts to premium text services are not included in the unlimited text messages quota, since these are not sent to or received from a mobile number.
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8) How can I use my Unlimited Data?
When using Unlimited Data, you should be guided by bmobile’s fair usage policy to avoid losing service. See further details of the policy here.
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9) When I travel, can I use data if my roaming bundle is depleted?
Yes. If your roaming data bundle is depleted, you will receive a notification advising you of this. If you continue to use data while you’re abroad, standard international roaming rates will apply. See our international roaming rates here.
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10) How can I use my Unlimited free access to FB and Whatsapp messaging apps?
Free access to messaging Apps applies to WhatsApp and Facebook Messaging only.
Voice and Video calls not included.
FB and WhatsApp messaging are available for local use and while travelling abroad in specific destinations. See details below on specific activity that is included or excluded from the plan.
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11) How can I use these plans when I travel abroad?
The plans currently include the following for use while travelling abroad or roaming:
- $215 Month Plan includes 1 GB Data for roaming
- $349 Month Plan includes 3 GB of Data for roaming
- FB and WhatsApp messaging can be used in specific international destinations :
- Caribbean
Anguilla, Antigua, Barbados, British Virgin Islands, Cayman Islands, Dominica, Grenada, Guyana, Jamaica, Montserrat, St. Kitts/Nevis, St. Lucia, St. Vincent, Turks & Caicos.
- USA
- United Kingdom
- Canada
Unlimited data, unlimited text messages, unlimited bmobile calls, local calls and calls to specific international destinations can only be used within Trinidad and Tobago.
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12) Can I buy other prepaid plans for use while travelling abroad?
Yes, you can purchase a roaming plan. Simply dial *123# and choose “Roaming Plans” from the menu.
Additional information on prepaid roaming plans can be found here.
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13) How do I enjoy more value from these plans?
The following news sites are included, free of charge within the plans:
- Trinidad Express – www.guardian.co.tt
- Trinidad Guardian – www.trinidadexpress.com
- Trinidad Newsday – www.newsday.co.tt
- CNN – edition.cnn.com
- BBC – www.bbc.com
You can also enjoy the following apps with these prepaid plans – Facebook Messenger (video calls not included) and WhatsApp Messenger (video calls not included)
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14) Can I sign up to Auto renew the new plans?
- Yes, all customers can subscribe to auto renew their prepaid plans. Simply, dial * 123, choose your plan and opt into Auto renew.
- Auto renew allows prepaid customers to schedule the automatic purchase of any plans. When customers sign up for this service, you will not need to dial *123# to repurchase plans. You will be automatically charged the fee for the plan and receive the plan benefits, on the plan renewal date.
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15) Do I benefit from this new offer, if I have already purchased a plan?
Yes, all customers who purchased a prepaid plan in the last two weeks will be automatically upgraded to the new plans, free of charge.
The expiry date of your plan will remain the same.
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16) How will I know when my plan expires?
When your plan expires you will receive an expiry message via text. The expiration date of unlimited usage will depend on the date you purchase a plan and which plan you purchase.
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17) Can I purchase these plans online?
Yes, these plans can be purchased at our online portal – www.bmobiletopup.com
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18) If I switch to bmobile, can I purchase these plans?
Yes, all customers who bring their number from another network can access these plans.
You will also receive up to 50% discount when you buy specific plans. Dial *123# from your handset, choose “Special Promotions” for discounted prices.Plan Name Regular Price Your Price Discount $99 7 Day Plan $99 $75 25% $215 30 Day Plan $215 $108 50% $349 30 Day Plan $349 $262 25% The discounted plans can be purchased for a maximum of three (3) times.
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19) Where can I call for further information about this promotion?
For additional information you can dial 824-8788 or *100 from your handset or visit the bmobile FB or IG pages.
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1. What is the Prepaid “Give Us YOUR number” Campaign?
The Prepaid Port campaign targets customers from the competitor’s network with an UNBEATABLE Value and Savings offer.
The campaign aims to encourage non Bmobile customers to SWITCH and receive MEGA Discounts off the Unlimited Talk and Data plans.
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2. What does the offer include?
FREE Service
- One FREE Week Unlimited Talk & Data service
Discounted Plans•Week Unlimited Talk & Data Plan•Month Unlimited Talk & Data Plan for up to 6 months
**See in store for further details and pricing information.
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3. What does the customer have to do to redeem the offer?
The customer will be required to SWITCH their Digicel number over to the Bmobile network in order to benefit from the tremendous savings included in the offer.
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4. Where can the customer go to SWITCH their number to Bmobile?
The customer can visit any Bmobile Dealer store nationwide and a customer service representative their will guide them through the process.
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5. How much does the customer pay to SWITCH their number?
There is no cost to the customer to SWITCH their number, all customers who are interested in joining the Bmobile family will receive a FREE bmobile SIM card when they visit the store.
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6. How does the customer SWITCH their number?
The customer needs to text the words “PORT” to 9PORT (97678) to initiate the process. Once the transaction is completed the customer will receive a text message notification instructing them to change to the bmobile SIM card
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7. Is this offer available to all prepaid customers?
This offer is available to any prepaid Digicel customer that wants to SWITCH to Bmobile’s network.
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8. When does this promotion begin?
This promotion will begin on Friday 20th October, 2017.
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9. How long will this promotion be valid for?
This promotion is an ongoing campaign.
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10. When will the customer have access to the discounted plans?
The customer will be able to access the discounted plans after they have successfully switched their number over to the bmobile network.
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11. How do customers purchase the discounted Week and Month Plans?
In order the purchase the discounted plans, the customer must complete the following steps
- Dial *123#
- Choose Option 1 – Special Promotions
- Choose either Unlimited Week plan or Unlimited Month plan
- The customer will receive their plan immediately after purchase.
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12. Will the customer be able to make calls to other networks from the bundle?
Yes, the Unlimited plans can be used to make calls to any local mobile network provider.
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13. Will I be able to purchase other plans from the *123# menu?
Yes, you will also be able to purchase other plans from the regular *123# menu, however, please note that plans purchased from Option 2 – Talk and data plans will be charged at the regular prices and not the DISCOUNTED PRICES.
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14. How do I check the balance on my plan?
You can dial *123# QUERY BALANCES to check bundle balance
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1) What is the Postpaid Premium Shared Plan?
The Premium Shared Plan is a plan that allows a customer to share Local Minutes, Local Data and Local & International SMS with up to 4 friends or family members.
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2) What services are included in the bmobile Premium Shared Plan?
Customers will receive the following:
PREMIUM SHARED PLAN PLAN FEE bmobile CALLS LOCAL CALLS SMS DATA $499 + VAT (561.38) Unlimited 1,000 minutes Unlimited Worldwide 80GB - Local minutes apply to calls to TSTT Fixed, Digicel, Flow, Amplia Communications, Lisa Communications, Open Telecom.
- Standard out of bundle International rates apply for international calls
- Standard out of bundle roaming rates apply.
- Standard Postpaid out of bundle rates apply
- Minutes and data do not roll over.
- Per Second billing applies
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3) How many subscribers are allowed to share from the plan?
A maximum of five (5) subscribers are allowed to share from the plan i.e Primary Subscriber (Owner) PLUS four (4) Secondary Subscribers (Members). A minimum of two (2) subscribers are allowed on the plan.
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4) Is there an additional cost to add subscribers to the Shared Plan?
The 1st Member added is FREE, each additional subscriber is added at a monthly cost of $150 +VAT. The fee structure is as follows:
OWNER + 1 OWNER + 2 OWNER + 3 OWNER + 4 $499 + VAT ($561.38) $649 + VAT ($730.13) $799 + VAT ($898.88) $949 + VAT ($1,067.63) -
5) Who can be the Owner of a bmobile Premium Shared Plan?
Any customer, new or existing Prepaid or Postpaid, can sign up to be the owner of the Plan.
Existing Postpaid customers will be required to clear any outstanding balance on their existing account. Early Termination Fees will NOT be applicable for customers in contract.
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6) Who can be added as a Member to the bmobile Premium Shared Plan?
Any new or existing Postpaid or Prepaid customer can be added to the plan as a member.
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7) What happens if the Member number I want to add is not currently on my name?
The current owner of the number will be required transfer responsibility of the number to the prospective owner.
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8) Can an existing Postpaid Subscriber be added as a Member to the Premium Shared Plan
Yes. Existing Postpaid subscribers can be Owners of the bmobile Premium Shared Plan. Customers will be required to clear any outstanding balances. Early Termination Fees will be applicable for customers in contract.
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9) Do all Members have to join the plan at the same time?
No. All five (5) subscribers do not have to join the plan at the same time. However, there must be a minimum of two (2) subscribers joining at inception (Owner +1 Member).
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10) Can Members make modifications/changes to the plan?
No. Only the plan Owner can make modifications/changes to the plan. Written authorization from the plan Owner will be required in order for any Member to modify or make changes to the plan.
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11) Will each subscriber on the plan receive monthly bills?
No. The plan Owner will receive monthly bills.
The usage and charges related to Member will be detailed on the monthly bill.
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12) What happens when the Local Minute Bundle is depleted?
If all the minutes are used up on the local bundle minutes, the customer will be charged the standard Postpaid out-of-bundle rate.
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13) What happens when the Data Bundle is depleted?
If all of the data is used up, additional data bundles can be purchased. The owner and members can purchase these bundles via *123#. Additional charges apply for each bundle purchased. Add-On bundles cannot be shared.
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14) Can subscribers roam using Premium Shared Plan minutes?
No, subscribers cannot use the Premium Shared Plan minutes to roam.
Customers can roam but standard roaming charges will apply. Customers can purchase a bmobile Roaming Add-On to get the lowest roaming rates.
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15) Can subscribers make international calls from the Postpaid Shared Plan minutes?
Yes. Customers can make international calls from the plans local minute off-net bundle, to make international calls to US, UK, Canada, China, India, Hong Kong and Ireland.
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16) Is there a contractual term for the Postpaid Shared Plan?
Yes, the Shared Plan Owner signing up for the Postpaid Premium Shared Plan commit to a minimum service period of 24 months.
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17) Is an advance payment required when signing up for the plan?
An advance payment of $499 required when signing up for the plan if the Owner is not already an existing Postpaid Customer.
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18) How can a customer signup for the Premium Shared Plan?
Existing Postpaid customers can visit any bmobile Channel Partner or https://bmobile.co.tt/shared-plan-signup/ to sign up for the plan.
