19. How confidential is this service?

Med-Link was created with the customer’s well-being as the main priority. At no point in time will any information you provide be shared with anyone other than your Registered Nurse. You may even opt to limit health information shared with the Assistance Coordinator and only disclose to the Nurse on your call.

Based on the information you provide on the call however, you may be referred to a specific doctor for further treatment or asked if you may want to subscribe to other health-related services to better manage any evident or potential health conditions.